If you're not happy with your purchase we offer you a 60-Day Money Back Return Policy:

Refunds will be made on new, unused and unwashed products purchased from us that are returned to Home Grown Baby Store with a copy of the original sales receipt within 60 days from the date of purchase.

Diaper Package Return Offer: We offer a special return on all diaper packages. Buy a package, try out ONE diaper-use it, wash it, don't like it?, Return the ONE used diaper with the rest of the package purchased, and we will refund you the entire sales price! You only have to pay for shipping to us, but you get your money back if you decide that what you bought isn't right for you. Other than being able to return ONE used diaper with your return, diaper packages are subject to the same timeframe and guidelines for returns stated below.

We will not refund original shipping charges on returned products. If your you got free shipping on your original order, or return makes your original order less than the free shipping amount ($75), actual shipping on the original order will be deducted from your return.

It is recommended that returned products be sent by U.S. Mail or UPS and insured. We will not be responsible for returned products lost or damaged during shipping. Return shipping charges are the customer's responsibility, unless, of course, there was an error on our part.

Returns that are your choice are subject to a 10% restocking fee. Sorry, no returns will be accepted after 60 days. Returns will not be accepted without a copy of your sales receipt. Any items returned to us in non-sellable condition (unless it's in the ONE diaper from a package clause) will be returned to purchaser at purchaser's expense. This return policy does NOT include clearance, or closeout, those items are final sale.

We cannot be responsible for packages once we have given them to the US Postal Service. Packages almost always make it to their destination safely and on time. Occasionally, packages get delayed (most likely due to holidays) or lost.

Defective items are generally handled by the manufacturer, but please let us know so we can help. Please email us as soon as possible to notify us of any defect so that arrangements can be made for a replacement item. You may need to return the defective item before a replacement is sent out to you.

New product return:

Home Grown Baby Store

Phone: (608) 217-7738

Email: sales@homegrownbabystore.com

To expedite your refund and to make your return a pleasant one, here's a list for you to follow:

Send a copy of your sales receipt with items being return high lighted or circled. Reminder, there is a 10% restocking fee on new items return for refund.

Send the return items to:

Home Grown Baby Store

Attn: Returns

8403 County Road PD

Verona, WI 53593

Returns are usually processed within 4 business days of receipt. Thank you.

Any questions or concerns please contact us at sales@homegrownbabystore.com

Payments/Ordering:

We accept all forms of payment, when placing your order, you may choose to enter a credit card on our site, to pay by check, or to pay through paypal. If you prefer to talk to a real person, please feel free to give us a call during normal business hours. We are more than happy to answer any questions or concerns, and to take your order over the phone if you prefer.

Privacy:

We respect your privacy and will not give out, sell, or trade your information with others. If you have any questions or concerns please let us know.

The Fine Print

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.

Copyright: All content included in this site is the property of Home Grown Baby Store, a subsidiary of Second Wind, LLC. Use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless pre-authorized by Second Wind, LLC.

Trademarks: All trademarks, service marks and trade names of Home Grown Baby Store used in the site are trademarks or registered trademarks of Second Wind, LLC, or owned by specific manufacturers and used with permission.

Warranty: Home Grown Baby Store and the materials and products on this site are provided "as is" and without warranties of any kind (beyond the Guarantee presented above), whether express or implied. Certain manufacturers do grant warranties for particular products. Please contact the specific manufacturer to discuss this. To the fullest extent permissible pursuant to applicable law, Second Wind, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Second Wind, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected. Second Wind, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability: Second Wind, LLC and Home Grown Baby Store shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products.

Typographical Errors: In the event that a Home Grown Baby Store product is mistakenly listed at an incorrect price, Second Wind, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Second Wind, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Second Wind, LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Use of Site: Harassment in any manner or form on the site, including via e-mail, phone, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Second Wind, LLC or other representative, as well as other members or visitors on the site is prohibited. You may not distribute, or otherwise publish through any site any content regarding Home Grown Baby or Second Wind, LLC which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You agree to hold harmless Home Grown Baby Store, Second Wind, LLC and its members and employees from and against all losses, expenses, damages and costs, including attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person.